Terms of service

Terms of Service

Last Updated: 23rd July 2026

Welcome to HECTIC. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

This website is owned and operated by HECTIC GARMENTS TRADING, a company registered in the United Arab Emirates (“HECTIC”, “we”, “our”, or “us”). By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure all product descriptions, images, colours, and pricing are accurate. However, slight variations may occur due to differences in screen displays, photography, or manufacturing.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing

All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be displayed during checkout.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Request additional verification before processing an order.

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payment

We accept approved payment methods displayed during checkout.

All transactions are processed through secure third-party payment providers.

HECTIC GARMENTS TRADING does not store your full payment card details.

6. Shipping

Orders are shipped within the United Arab Emirates through our logistics partners.

Delivery times are estimates only and are not guaranteed.

HECTIC GARMENTS TRADING is not responsible for delays caused by courier services, customs, weather conditions, force majeure events, or inaccurate delivery information provided by the customer.

7. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms.

Returns, exchanges, and refunds are handled in accordance with our published Refund Policy and applicable UAE Consumer Protection legislation.

8. Intellectual Property

All content on this website, including but not limited to:

  • HECTIC trademarks
  • Logos
  • Artwork
  • Graphics
  • Product designs
  • Photographs
  • Videos
  • Text
  • Website design

is the exclusive property of HECTIC GARMENTS TRADING unless otherwise stated.

No material may be copied, reproduced, distributed, modified, or used without our prior written consent.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload malicious software or harmful code.
  • Use our content without permission.

10. Limitation of Liability

To the maximum extent permitted by law, HECTIC GARMENTS TRADING shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights you may have under applicable UAE law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or services provided by third parties.

13. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are published constitutes acceptance of those changes.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

15. Contact Information

Legal Company Name:
HECTIC GARMENTS TRADING

Brand Name:
Hectic

Registered Address:
Jumeirah 1, Dubai, UAE PO BOX: 00000

Email:
hecticdubai.info@gmail.com

Telephone:
‪+971 56 662 8688‬